Get in touch
Contact Pepper Labs
The fastest way to reach us is WhatsApp — it is also how orders are confirmed and paid while our card gateway is being commissioned. We can help with stock availability, certificates of analysis, freight and lot documentation.
WhatsApp — +61 447 812 384
Message us for stock checks, documentation requests and to finalise an order. A pre-filled order template opens automatically. Card payment is completed on our secure payment page. Prices are listed in AUD and charged in USD at the current conversion rate — your bank may apply its own currency fee.
Prefer written records? Email us with your enquiry and any lot numbers you already hold. We generally respond within one business day.
Dispatch
All orders ship domestically within Australia in insured, discreet packaging with tracking supplied on dispatch. Orders placed during business hours will be express posted the same business day.
Support hours
Monday to Friday, 9am – 5pm AEST. Messages received outside these hours are answered the next business day.
We cannot provide dosing, administration or protocol advice under any circumstances. Our products are laboratory reference materials for in-vitro research only and purchasers must be 18 or older.